Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Introduction
This Privacy Policy explains how LanTags (as platform operator and as supplier of physical RFID labels and tags) collects, uses, and protects your personal information when you browse our site, create an account, request quotes, or purchase products.
Last updated: October 2025
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include your name, email address, phone number, company information, and shipping address.
Usage Data
We automatically collect certain information about your use of our website, including your IP address, browser type, pages visited, and time spent on our site. This helps us improve our services and user experience.
How We Use Your Information
Service Provision
We use your information to create and manage your account, process and fulfill orders, provide customer support, generate invoices, and operate our platform. Legal bases include performance of a contract (Art. 6(1)(b) GDPR), compliance with legal obligations (e.g., tax/record-keeping), and our legitimate interests such as fraud prevention and service security.
Communication
We may contact you about orders, invoices, service notices, and security updates. We send marketing communications only with your consent and you can withdraw that consent at any time.
Service Improvement
We analyze usage data to maintain, secure, and improve the platform and our products. Our lawful basis is our legitimate interest to improve services and user experience, balanced with your privacy.
Data Sharing
We do not sell, trade, or rent your personal information. We share data only with (i) service providers acting as data processors (e.g., hosting/auth, payment processing, shipping carriers), bound by data protection agreements; (ii) public authorities when required by law; and (iii) other parties with your explicit consent. If data is transferred outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses.
We never sell your personal information to third parties
We do not share your information for marketing purposes without your consent
We do not share your information with third parties except as necessary to provide our services
Data Security
We implement technical and organizational measures to protect your data (encryption in transit, access controls, backups). We keep personal data no longer than necessary for the purposes collected: account data for the life of the account, order/invoice data typically for up to 7 years to meet legal obligations, and logs/analytics for shorter operational periods.
Encryption
All data transmission is encrypted using industry-standard SSL/TLS protocols
Access Control
Access to personal data is restricted to authorized personnel only
Your Rights
Access Your Data
You have the right to request a copy of the personal information we hold about you
Correct Your Data
You can request corrections to any inaccurate or incomplete personal information
Delete Your Data
You have the right to request deletion of your personal information in certain circumstances
Data Portability
You can request a copy of your data in a structured, machine-readable format
Contact Us About Privacy
If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.
Contact Us